Frequently Asked Questions

Just placed an order on abart.com and haven't received your confirmation yet? Please wait up to one hour and check your spam folder. If you still haven’t found the confirmation email, contact our Customer Care Team.

You won’t need to pay additional taxes or fees upon receiving your order. a.b.art covers all customs duties, so there will be no extra charges for you at delivery.

  • a.b.art watches are crafted using high-quality materials to ensure durability, style, and comfort. The materials commonly used in ABART watches include stainless steel, genuine leather, sapphire crystal, and premium-grade components. These materials are carefully selected to meet the brand's standards for craftsmanship and performance, providing customers with timepieces of exceptional quality and value.

a.b.art watches typically have a water resistance rating of 3 ATM (atmospheres), which means they are resistant to splashes and light rain but are not suitable for swimming or submersion in water. It's important to avoid wearing your ABART watch while swimming to prevent water damage and maintain its functionality.

  • Automatic watches are powered by the movement of the wearer's wrist and require no battery, while quartz watches are powered by a battery and typically have more accurate timekeeping.
  • While it's possible to replace the battery in Abart watches yourself, they are designed to be user-friendly. However, to avoid the risk of damaging the watch or compromising its water resistance, it's often recommended to have the battery replaced by a professional watchmaker. They have the expertise and tools to ensure the job is done correctly and safely.
  • a.b.art watches are covered by a comprehensive 2-year warranty against defects in materials and workmanship. This warranty ensures that your timepiece is protected from any manufacturing faults that may arise during normal use. If you encounter any issues with your ABART watch within the warranty period, simply contact our customer service team for assistance. Please note that the warranty does not cover damage caused by accidents, misuse, or unauthorized repairs.

You can find replacement watch straps right here. If you're having trouble locating your desired strap, you can also place an order by emailing us at info@abart.com. Typically, your strap will arrive within 5-12 business days.

If you have any question, please contact us!